Refund Policy

1. General Policy

At Xpress Digital, customer satisfaction is our top priority. We strive to provide high-quality web development and digital marketing services. However, due to the nature of our services, we have established the following refund policy.

2. Service Cancellation

Customers may cancel their services at any time. However, cancellations made after the commencement of a project may be subject to a cancellation fee based on the volume of work completed.

3. Refund Eligibility

Refunds are considered on a case-by-case basis. Generally, if no work has been initiated on a project, a full refund may be issued. If the project is in progress, any refund will be prorated according to the work already performed.

4. Non-Refundable Items

Certain costs such as domain registrations, third-party software licenses, and hosting fees incurred on behalf of the client are non-refundable.

5. Refund Process

To request a refund, please contact us at contact@xpressdigitalmarketing.co.in with your project details and the reason for the request. We will review your request and notify you of the approval or rejection of your refund within 7-10 business days.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at contact@xpressdigitalmarketing.co.in.